Client Results

People + AI = Superhuman Workforce. Here is the proof.

At Spencer Technologies, 65 professionals applied AI to their real work and saved more than 9,600 hours in a single year. AI Agility helps organizations move beyond experimentation, measure the value created, and multiply what works.

Schedule a Discovery Session
A leadership team reviewing AI workflow results together

Documented results · Spencer Technologies

Real workflows. Measurable value.

65 professionals turned practical AI adoption into documented business results.

Estimated value
$1.26M
Hours saved
9,600+
ROI
10X+
  • $1.26MEstimated annual value*
  • 9,600+Hours saved annually
  • 10X+ROI
  • 100%Engagement
  • 65Professionals

*Year-one estimate from Spencer Technologies’ Annual Business Value Analysis. Includes $577K in direct time savings (9,624 hours), plus estimated process, revenue, and organizational benefits.

Primary case study

Documented Results with Spencer Technologies

Transformation should create evidence, not just enthusiasm. At Spencer Technologies, 65 professionals applied AI to real work, generating an estimated $1.26 million in annual business value and saving more than 9,600 hours annually.

The Work

Over four weeks, 65 Spencer professionals completed AI Agility’s AI Professional Certification Program. Each participant built a capstone project on a real workflow from their own role, from customer communication to ISO 9000 documentation to executive reporting.

The Value

The year-one analysis documented 9,624 hours of annual time savings across the 65 projects. Returning that capacity to the business is the heart of Revenue Multiplication: arm the people you already have with AI, and capture the gains as growth rather than cuts.

The frameworks and AI tools introduced have already started accelerating workflows and decision-making across departments.

Lorrie Deyelle Mailhot  |  Chief HR Officer, Spencer Technologies

Where the work creates value

Six Workflows, Measured.

Every Spencer participant applied AI to a real workflow. Here are six of the results.

  • Customer communication at scale

    GSS Senior Manager

    20 hours per week saved across the team, with improved response quality

  • Project documentation

    Project Manager

    10 to 12 hours per week saved, 35 percent less rework, $3,000 per month in cost savings

  • SOP creation

    Director of Production & Repair

    80 percent faster (6 to 8 hours down to 1 hour per SOP), 15 to 20 hours per week in team savings

  • Daily project updates

    Construction Project Manager

    2 to 3 hours per day saved, up to 30 hours per week

  • Email management

    Sr. Project Manager

    5 to 7 hours per week saved, 40 to 50 percent efficiency improvement

  • Executive reporting

    Director of Client Success

    83 to 90 percent time reduction (3 to 5 hours down to 30 minutes monthly)

Client voices

What Leaders Are Saying

“I’ve been able to add simplification to my day-to-day tasks, deepen research, and be more innovative with ideas. I’ve also been able to take these learnings into the organization and influence differently as we think about integrating AI within our teams and broader organization.”

Associate Vice President, Global Hospitality Company

“Today, we use AI across almost every function: strategic planning, scripting, video editing, content creation. We’ve saved hundreds of hours per week, reduced overwhelm across the team and created far more breathing room in the business.”

CEO, Digital Marketing Agency, London

Applied Across Industries

  • IT Services
  • Hospitality
  • Manufacturing
  • Financial Services
  • Digital Marketing
  • Staffing

Measurement discipline

What AI Agility Measures

The business value of AI is not measured by tool usage alone. AI Agility establishes the outcomes that matter, documents the starting point, and tracks what changes as new workflows are adopted.

  • Time and capacity

    Hours saved, cycle-time improvement, and capacity returned to higher-value work

  • Business value

    Documented annual value, ROI, margin improvement, revenue opportunity, or avoided cost

  • Workflow performance

    Speed, consistency, quality, throughput, and reduction of rework

  • Adoption

    Participation, use of new workflows, confidence, and sustained behavior change

  • Expansion opportunities

    Additional workflows or teams where documented success can be extended

How results are created

The Strategic Command Center

From Business Priority to Documented Value

AI Agility connects the entire path from executive priority to workflow transformation, workforce adoption, and documented business value. The goal is not a one-time AI demonstration. It is a repeatable way to improve work, measure impact, and expand what creates value.

  1. 01

    Align

    Clarify the business goal, readiness, baseline, and the first operational focus areas.

  2. 02

    Transform

    Redesign high-value workflows with AI and a human in the loop.

  3. 03

    Enable

    Build capability through practical workshops, change communication, and implementation support.

  4. 04

    Measure and Expand

    Document results, report business impact, and identify the next opportunities.

Frequently asked questions

Questions Executives May Ask

Ready to make AI a leadership advantage?

Start with a focused conversation about where AI can create the most value.

Schedule a Discovery Session